Shipping policy

SHIPPING POLICY

At LUMET, we aim to deliver your orders safely and as quickly as possible.

Order Processing
Orders are usually processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays may require additional processing time.

Shipping Time
Estimated delivery time is typically 5–12 business days depending on your location and product availability.

Shipping Charges
We offer free shipping on selected products and promotions. Any shipping charges will be clearly shown during checkout.

Order Tracking
Once your order has been shipped, you will receive tracking details via email or SMS to monitor your delivery status.

Delivery Delays
In rare cases, shipping may be delayed due to weather conditions, high order volume, logistics issues, or other unforeseen circumstances.

Incorrect Address
Please ensure that your shipping address is correct before placing an order. LUMET is not responsible for delays or failed deliveries caused by incorrect address details.

Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery with photos of the package and product.

Contact Us
For shipping-related questions or support, contact:
lumet.official@gmail.com